Refund & Cancellation Policy
Billing
Paid plans are billed in advance each period (monthly unless stated) and renew automatically. You authorize Zohi, via Stripe, to charge your payment method until you cancel.
Cancellation
You may cancel anytime from Billing → Manage subscription. Cancellation stops future renewals; your plan remains active until the end of the current paid period. No partial-period refunds unless required by law.
Refunds
⚠ Set your actual policy here. Example: we offer a refund within 14 days of a first purchase if you are unsatisfied and have used less than a defined amount of quota. Refunds are issued to the original payment method. Abuse or excessive usage may make a purchase non-refundable.
Failed payments
If a renewal payment fails, your account is downgraded to the free tier until payment succeeds. You remain responsible for amounts owed.
Contact
Refund requests: [email protected].